Choosing the right location for your veterinary clinic is one of the most important decisions you will make as a business owner. Whether you are opening a general practice, a specialised clinic, or an emergency veterinary hospital, your clinic's success can be heavily influenced by its location. But what exactly makes a site "perfect"? Below is a comprehensive guide on what to look for when trying to find the best location for your veterinary clinic. These elements outlined below are BusiVet’s domain. We have captured this data for every suburb and area in Australia.

 

Demographics and Local Demand

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One of the first things to consider when selecting a site is the local population’s needs. Are there many pet owners in the area? What is the pet-to-person ratio in the neighbourhood? Urban areas may have a high demand for specialised veterinary services, while suburban or rural areas may have more general practices.

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Tips:

• Research local pet ownership statistics.

• Visit community groups or forums to gauge interest and pet care needs.

• Investigate the economic status of the area, as this could impact pricing models and services offered.

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Visibility and Accessibility

 

Your clinic should be easy to find for potential clients. High visibility, especially along well-trafficked roads or near shopping centres, can help with organic foot traffic and marketing efforts.

 

Key Considerations:

• Is the clinic located on a main road or tucked away?

• Is there sufficient signage or an opportunity to place it?

• How easy is it to reach the clinic by car, public transportation, or on foot?

 

Parking and Space for Vehicles

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Convenience is critical, especially for pet owners who might be stressed when bringing their animals in for care. Ample parking is essential to ensure a hassle-free experience for clients.

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Factors to Assess:

• Is there enough parking for both clients and staff?

• Are the parking spaces safe and well-lit?

• Is there room for specialised vehicles, such as ambulances for animal emergencies?

 

Proximity to Complementary Services

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Being close to complementary businesses, such as pet supply stores, grooming salons, or even parks, can provide added convenience for your clients and create a synergistic relationship between businesses. Close to a coffee shop is cool too.

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Look for Nearby:

• Pet shops and boarding facilities

• Grooming salons

• Veterinary specialists or other healthcare facilities

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Competition and Market Saturation

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While you may want to avoid areas that are already saturated with veterinary clinics, the presence of competition is not necessarily a deal-breaker. If there is high demand in the area, you can carve out a niche or offer specialised services that other clinics do not. You may be comfortable offering a different model of service to a corporate owned veterinary clinic.

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Steps to Take:

• Map out existing veterinary clinics in the area.

• Analyse their services and identify any gaps you could fill.

• Ensure your clinic offers unique experience or better-quality services, such as special interest areas of medicine, advanced surgery, diagnostic imaging, specialty care, or emergency services.

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Zoning Laws and Regulations

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Each local council has its own zoning laws that dictate what type of businesses can operate in certain areas. You will need to ensure the location you choose is properly zoned for a veterinary clinic. Additionally, confirm that the building meets any specific health, safety, and environmental regulations required for handling animals.

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Check for:

• Proper zoning for healthcare or animal-related services and hours of operation.

• Necessary permits for remodelling, if needed. (Development Application, Change of Use and Building Permit.)

• Compliance with local and state veterinary clinic regulations/boards.

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Building Infrastructure and Layout

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The layout of your clinic plays a crucial role in its operational efficiency. You need adequate space for exam rooms, surgical suites, waiting areas, and equipment. Additionally, consider factors like natural light and ventilation, as they can make the clinic environment more comfortable for pets and staff.

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What to Look For:

• Spacious floor plans that can accommodate separate areas for waiting, treatment, and surgical procedures.

• Proper plumbing and ventilation for medical facilities.

• Room for future expansion, especially if you plan to offer special interest services like rehabilitation.

• Have multi-purpose consultation rooms and consider your evolution to more nurse empowered consultations.

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Safety and Security

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Pet owners trust you with their beloved animals, so ensuring a safe and secure environment is critical. Look for locations with reliable security systems, proper fencing, and good lighting, especially if your clinic will offer overnight care or emergency services.

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Essential Features:

• Secure entryways and well-lit parking areas.

• High-quality locks or alarm systems and CCTV.

• Safe storage for pharmaceuticals and medical equipment.

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Cost and Financial Considerations

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Budget plays a significant role in site selection. In addition to rent or mortgage payments, factor in utility costs, renovation expenses, and taxes. You may find a perfect location, but if it is too costly, it could hinder your clinic's long-term viability.

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Financial Considerations:

• Compare the cost per square metre in different neighbourhoods.

• Account for potential renovation or remodelling costs.

• Consider lease agreements versus purchasing the property.

• Evaluate buying an existing clinic or setting up your own.

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Growth Potential

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Think long-term when choosing a site. If your practice grows, will the building allow for expansion? Is the neighbourhood itself growing, with new residential developments or businesses moving in? Planning for future growth can save you from having to relocate later.

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Key Growth Indicators:

• Are new housing developments or businesses being planned in the area?

• Is there extra space for adding services or expanding your clinic?

• Are there any upcoming community changes, such as road expansions or neighbourhood revitalisation projects or new shopping centres being planned?

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Key Takeaways:

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Selecting the right location for your veterinary clinic requires careful planning and research. It is a decision that balances your specific family, professional and financial circumstances with practical considerations and long-term business strategy. By evaluating the local demand, assessing the accessibility and visibility of the site, and ensuring the space meets your clinic’s needs, with BusiVet’s business case and projections you’ll be well on your way to finding the perfect location that gives you clarity to commit on a project that will support you for the next 10-15 years and beyond. Keep in mind that your clinic's growth and the services you offer, should guide your choice.

Ultimately, the right location will allow you to create a space where pet owners feel comfortable, and where your staff can deliver the best care possible.